useless

The worst service I have ever receieved from any company in any capacity. Have now been without website and email for 4 days with no sign of when we'll be back up and running. Have left numerous telephone messages - nobody has called back. Gone through the pain of more live chats than I care to remember but nothing. We went with Dot5 because we were promised there would always be someone available by phone... not so. They really should consider scrapping their slogan "we look after our customers" because they don't.
Reviewed by: Kirsten Whiting